Legal notice

Legal Notice — SMART Plug

Last updated: 27 October 2026

1. Business Information

SMART Plug is an online retail brand operated by Letshedi Consumer Brands (Pty) Ltd, a company registered in the Republic of South Africa.

- Trading name: SMART Plug

- Legal entity: Letshedi Consumer Brands (Pty) Ltd

- Company registration number: 2025/860695/07

- Business address: 20193 B Magolaneng, Ga-Tisane, Tisane, Limpopo, 1064, South Africa

- Email: info@smartplugstore.co.za

- Telephone/WhatsApp: +27 81 528 2270

- Country: South Africa

2. Products and Services

SMART Plug specialises in pre-owned iPhones and related mobile technology products. Product listings will provide relevant information about specifications, storage capacity, condition, battery health, pricing and availability.

Customers should review product details before placing an order.

3. Pricing and Payments

All prices are displayed in South African rand (ZAR). Applicable delivery charges and other costs will be disclosed before checkout.

Orders are subject to payment verification and product availability.

4. Shipping and Delivery

Delivery options, applicable charges and estimated delivery times will be communicated through our Shipping Policy and order confirmation process. Tracking details will be provided where available.

5. Returns, Refunds and Consumer Rights

Returns, refunds, cancellations and exchanges are handled in accordance with our published Return and Refund Policy and applicable South African law, including relevant consumer protection legislation.

Nothing in this notice excludes or limits any consumer right that cannot lawfully be excluded or limited.

6. Privacy and Personal Information

Customer personal information will be handled in accordance with our Privacy Policy and applicable South African data protection legislation, including the Protection of Personal Information Act (POPIA).

7. Intellectual Property and Trademarks

The SMART Plug brand name, logo and original content may not be used commercially without permission, except as permitted by law.

Apple and iPhone are trademarks of Apple Inc. SMART Plug is an independent retailer and does not claim affiliation with or authorisation from Apple.

8. Applicable Law

This notice is governed by the laws of the Republic of South Africa, subject to applicable consumer protection legislation.

9. Contact Information

For enquiries about products, orders, payments, delivery or this legal notice, please contact:

SMART Plug

A trading brand of Letshedi Consumer Brands (Pty) Ltd

20193 B Magolaneng, Ga-Tisane, Tisane, Limpopo, 1064, South Africa

Email: info@smartplugstore.co.za

Telephone/WhatsApp: +27 81 528 2270